Managed support

Choose the support your business needs.

Three straightforward plans for hosting, website and application care, and ongoing improvement. Verbs can manage eligible systems hosted with us or with a supported third-party provider.

Plans and pricing

Compare your options.

Choose a billing schedule

Starter

Infrastructure

Best for: A stable, professionally managed foundation

$75 / month

Billed monthly. Verbs management fee; external provider charges are paid separately.

We manage the hosting, domain, DNS, monitoring, and core infrastructure behind your website or application.

What’s included

  • AWS hosting
  • Domain and DNS management
  • Continuous monitoring
  • Issue response
  • Support for eligible externally hosted environments

Premium

Growth

Best for: Businesses actively improving their digital presence

$299 / month

Billed monthly. Verbs management fee; external provider charges are paid separately.

We maintain the foundation and help improve your website, application, and connected systems as your needs evolve.

What’s included

  • Everything in Managed Support
  • SEO updates
  • Page revamps
  • Integrations
  • Priority support

Eligible AWS hosting, domain costs, and approved premium plugins are included when those services are provided and billed directly by Verbs. If your systems remain with another provider, you continue paying that provider directly.

Full comparison

See exactly what each plan covers.

Every plan protects the essential infrastructure. Higher levels add hands-on website management and growth work.

ServiceInfrastructureManaged SupportGrowth
AWS hostingIncludedIncludedIncluded
Domain and DNS managementIncludedIncludedIncluded
Continuous monitoring and issue responseIncludedIncludedIncluded
Management of supported external environmentsIncludedIncludedIncluded
Consolidation or migration assessmentIncludedIncludedIncluded
Plugin and security updatesIncludedIncluded
Minor content editsIncludedIncluded
Email supportIncludedIncluded
SEO updates and page revampsIncluded
IntegrationsIncluded
Priority supportIncluded

Flexible by design

Keep your provider or simplify your setup.

Already hosting your website, application, or infrastructure elsewhere? Verbs can manage supported systems in place. If you later consolidate eligible services with Verbs, covered hosting, domain, and approved premium-plugin costs can be included in your managed support plan.

We include an assessment to help you decide. Any migration work is reviewed and scoped separately before it begins.

Discuss your current setup

Plan details

Managed support, without hidden assumptions.

Direct answers about scope, billing, and support.

01What does a managed support subscription cover?+

Each plan covers the services listed above at its selected level. During onboarding, we confirm the websites, domains, cloud resources, and other systems included. Work outside those confirmed systems or the listed services may require a separate estimate.

02Does my website or application need to be hosted by Verbs?+

No. Verbs can manage websites, applications, and infrastructure hosted with AWS, another cloud provider, a managed hosting company, or a supported website platform. We review the existing environment during onboarding and confirm the systems covered by your plan.

03What counts as a minor content edit?+

Minor edits generally include updating existing text, images, links, contact details, or similar content within an existing layout. New pages, new layouts, custom features, major design changes, migrations, and extensive content production are scoped separately unless your plan or written agreement includes them.

04How quickly will Verbs respond?+

Requests are reviewed according to severity, plan level, and available context. Growth clients receive priority support. Priority affects request ordering, but no plan includes a guaranteed response or restoration time unless we agree to one in writing.

05How do monthly, quarterly, and annual plans work?+

Stripe charges the displayed price for the billing interval you select. The subscription renews on that interval until cancelled. Quarterly and annual selections are charged for the corresponding service period at the price shown.

06Can I change or cancel a plan?+

Yes. Contact hello@verbsconsulting.com before the next renewal to request a plan change or cancellation. Cancellation normally takes effect at the end of the current paid period unless your checkout terms or written agreement say otherwise.

07Do unused services or hours roll over?+

These plans provide ongoing management and access to the included services; they are not prepaid banks of hours. Service is based on the included scope and reasonable use during the active subscription period.

08What happens when a request is outside my plan?+

We will identify the out-of-scope work before proceeding and may provide a separate estimate, project proposal, or plan-upgrade option. We do not add substantial work to a subscription without approval.

09Who pays external hosting and platform fees?+

Clients pay external hosting, platform, software, licensing, email, and other vendor charges directly to those providers. Your Verbs subscription covers our management and support services. When eligible hosting, domain, or approved premium-plugin services are provided and billed directly by Verbs, those costs are included as stated in your plan or written agreement.

10How should I submit an urgent issue?+

Use the support form and select Business-critical, then include the affected system, error, and business impact. Do not include passwords or access keys. Priority support does not mean 24/7 emergency coverage unless separately agreed in writing.

Not sure which plan fits?

Talk through what your business needs.

We can review your current website and systems, then recommend the right level of support.

Book a consultation